Internal Committee (IC) Training

Building Competent, Confident and Compliant Internal Committees

An effective Internal Committee is central to the successful implementation of the PoSH Act. Beyond constituting an IC, organizations must ensure that its members understand their roles, responsibilities, and the principles governing fair and impartial complaint handling.

PACE's Internal Committee Training programme combines legal awareness with practical application, enabling IC members to perform their responsibilities under the PoSH Act with confidence, professionalism, and sensitivity.

Why IC Training is Important

Constituting an Internal Committee is only the first step. To function effectively, IC members need the knowledge and practical skills required to manage complaints, conduct inquiries, and maintain procedural fairness.

A well-trained Internal Committee helps organizations:

  • Strengthen compliance with the PoSH Act.
  • Conduct fair and unbiased inquiries.
  • Maintain confidentiality.
  • Build employee trust in the grievance mechanism.
  • Reduce procedural errors.
  • Enhance organizational credibility.

Who Should Attend?

This programme is designed for:

  • Presiding Officers
  • Internal Committee Members
  • HR Professionals
  • Compliance Officers
  • Legal Teams
  • Senior Management
  • External Members
  • Newly Constituted Internal Committees

Learning Outcomes

Participants will gain an understanding of:

  • The objectives and scope of the PoSH Act.
  • Constitution and functioning of the Internal Committee.
  • Roles and responsibilities of IC members.
  • Understanding the complaint receipt and inquiry process.
  • Principles of natural justice.
  • Inquiry procedures.
  • Evidence appreciation.
  • Interviewing complainants, respondents, and witnesses.
  • Documentation and record management.
  • Inquiry reports and recommendations.
  • Confidentiality requirements.
  • Ethical conduct during investigations.

Training Methodology

PACE adopts an interactive and application-oriented learning approach.

The programme may include:

  • Facilitator-led sessions
  • Practical case studies
  • Group discussions
  • Mock inquiry exercises
  • Scenario-based learning
  • Documentation workshops
  • Question & Answer sessions
  • Knowledge assessments

Training can be customised to align with your organization's policies, industry, and operational environment.

🟩 TRAINING HIGHLIGHTS

PACE's IC Training programme offers:

  • Practical learning approach
  • Experienced facilitators
  • Realistic workplace case studies
  • Interactive discussions
  • Inquiry process guidance
  • Documentation best practices
  • Ethical decision-making principles
  • Industry-specific examples

🟦 PACE INSIGHT: Competence Builds Confidence

An Internal Committee's effectiveness depends not only on legal knowledge but also on its ability to conduct fair, objective, and well-documented inquiries. Continuous learning and practical exposure help IC members make informed decisions while maintaining the confidence of all stakeholders.

🟨 DID YOU KNOW?

Internal Committee members are expected to handle sensitive matters with impartiality, maintain confidentiality throughout the inquiry process, and follow the principles of natural justice to ensure fairness for all parties involved.

🟥 IMPORTANT NOTE

Every complaint is unique. Internal Committee members should evaluate each matter based on the facts, available evidence, applicable legal provisions, and organizational policies while ensuring procedural fairness and confidentiality throughout the inquiry process.

Delivery Options

PACE offers flexible delivery formats, including:

  • Classroom Training
  • Virtual Instructor-Led Training
  • Hybrid Programmes
  • Exclusive In-house Workshops
  • Refresher Programmes for Existing IC Members

Programme duration and content can be customised based on organizational requirements.

Frequently Asked Questions

All members of the Internal Committee, including the Presiding Officer and newly appointed members, should receive appropriate training to effectively perform their responsibilities.
Yes. The programme is designed for both newly formed and experienced Internal Committees.
Yes. PACE customizes the programme to reflect your organization's industry, policies, and learning objectives.
Yes. PACE offers both virtual and classroom-based IC Training programmes.
Yes. Participants receive a Certificate of Participation upon successful completion of the programme.

Strengthen Your Internal Committee with Practical Training

An informed and capable Internal Committee is essential for effective workplace grievance redressal. PACE helps organizations build confident IC members through practical, engaging, and professionally delivered training programmes.

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